محمود's CV
Profile summary
Administrative & Sales Assistant with a Master’s degree in Business Administration (MBA) and a Bachelor’s degree in Marketing, offering hands-on experience in administration, customer service, coordination, data entry, and inventory support. Strengths include clear communication, multitasking, analytical thinking, accuracy, and time management. Fast learner, adaptable, and motivated to contribute across business operations and support functions
Key skills
Professional
CoordinationSchedulingData entryAccuracyAttention to detailTime managementMultitaskingTeam workingCustomer serviceSelling processPhone marketingStakeholder CommunicationAnalytical ThinkingAdaptabilityMicrosoft Office (Word, Excel, PowerPoint)Google Forms
Professional experience
Sales AssistantMar 2014 - Mar 2016
صدفة للاراديIrbid, Jordan- Prepared daily action summaries for management using ( مساعد اليا ).
- Entered insurance data into the pharmacy software system with accuracy.
- Maintained stock levels; handled order processing, deliveries, and goods receiving.
- Assisted customers in locating products; answered general questions related to cosmetics and referred to pharmacists when needed.
Marketing TraineeOct 2013 - Feb 2014
Irbid Chamber of Commerce, Department of Training & Business Development CentreIrbid, Jordan- Organized training course schedules and logistics.
- Marketed training courses by phone and social media to university students and fresh graduates.
- Communicated with trainees throughout the program to ensure satisfaction and payment completion.
TraineeAug 2013 - Sep 2013
Optimal Academy for Training and Business Solution, Yarmouk UniversityIrbid, JordanHuman Resource Management “MEHNATI” Program. Received 60 intensive hours of training in Human Resource. The training package included:
- First Phase: Soft Skills; basic business skills needed for better performance in the working environment; Communication Skills, Time Management, and Stress Management.
- Second Phase: Human Resource Management, which includes the major functions of HR (Recruitment and Selection, Job Analysis, Training and Development, Performance Evaluation)
Education
Master’s Degree in Business Administration (MBA)Jan 2018
Yarmouk University88.8% (Excellent) | Thesis: “The Impact of Green Practices on Strategic Performance”
Bachelor’s Degree in MarketingJan 2013
Yarmouk University88.4% (Excellent)
Human Resource Management “MEHNATI” ProgramAug 2013 - Sep 2013
Optimal Academy for Training and Business Solution, Yarmouk UniversityIrbid, Jordan The training package included:
- First Phase: Soft Skills; basic business skills needed for better performance in the working environment; Communication Skills, Time Management, and Stress Management.
- Second Phase: Human Resource Management, which includes the major functions of HR (Recruitment and Selection, Job Analysis, Training and Development, Performance Evaluation)